Use Cases

Different decisions. The same need for understanding.

HUBL can be applied wherever a business question depends on incomplete information, competing evidence, important assumptions or meaningful uncertainty. It helps structure the decision before moving too quickly to an answer.

The common pattern

Not every question needs investigation. Some decisions do.

HUBL is not tied to one department or one category of decision. It is relevant when the decision matters, the answer is not obvious, several things influence the outcome, and evidence or assumptions need careful examination.

Its role is to investigate that decision systematically, so the eventual view reflects what is known, what remains uncertain and what could change the outcome.

A landscape of questions

Different subject matter. Familiar decision challenges.

DirectionWhere should we go?

Should we enter, expand or change course?

ChoiceWhich option is strongest?

What trade-offs are we accepting?

DiagnosisWhat is really happening?

Which explanation fits the evidence?

ExposureWhat could change the outcome?

Which assumptions need examination?

Decision types

Decisions worth understanding before making.

01

Strategic direction

Clarify which direction gives the organisation the strongest position.

  • Should we enter this market?
  • Should we launch this product or service?
  • Which strategic option gives us the strongest position?
  • Should we expand, consolidate or exit?

These decisions depend on interacting commercial, operational, financial and risk considerations.

02

Investment and business cases

Understand what would need to be true for an investment to succeed.

  • Should we make this investment?
  • Does this initiative have a strong enough business case?
  • Which investment option balances return and risk best?
  • What would need to be true for this proposal to succeed?

Assumptions, dependencies and downside scenarios can matter as much as headline numbers.

03

Market and growth decisions

Investigate where growth could be attractive and achievable.

  • Where should we grow next?
  • Which customer segment should we prioritise?
  • How attractive is this opportunity?
  • What would make this market worth entering?

Opportunity depends on demand, competition, economics, capability, timing and risk, not market size alone.

04

Performance and problem diagnosis

Work out what may be driving a problem before choosing an intervention.

  • Why is this part of the business underperforming?
  • What is driving the decline in performance?
  • Which explanation best fits the evidence?
  • What should we investigate first?

Poor performance may have several plausible causes, and choosing one too early can lead to the wrong response.

05

Risk and exposure

Focus attention on the risks that could materially change the decision.

  • What are the major risks in this plan?
  • Which risks could materially change the decision?
  • Where are our assumptions most fragile?
  • What evidence would increase or reduce confidence?

The goal is not to list every imaginable risk, but to understand what could materially affect the outcome.

06

Supplier, partner and option selection

Compare choices when the strongest option depends on more than one criterion.

  • Which supplier should we choose?
  • Which partner best fits our objectives?
  • Which option is strongest when all relevant factors are considered?
  • What trade-offs are we accepting with each choice?

Apparently simple comparisons often involve competing criteria, uneven evidence and different consequences.

07

Prioritisation and resource allocation

Decide what deserves attention when time, money and capacity are limited.

  • What should we prioritise next?
  • Which initiatives deserve investment?
  • Where should we allocate limited resources?
  • What can we defer without materially affecting the outcome?

Prioritisation requires understanding both value and consequence, not simply ranking a list.

08

Change and transformation

Test whether a major change is understood well enough to move forward.

  • Should we proceed with this transformation?
  • What needs to be true for the programme to succeed?
  • Where are the greatest execution risks?
  • What should we change in the current plan?

Major change contains assumptions about adoption, capability, timing, dependencies and organisational readiness.

Across the organisation

Business questions do not stay inside organisational boxes.

Questions like these can arise across strategy, finance, operations, product, commercial, procurement, technology, transformation and leadership.

HUBL provides one investigation approach that can be applied to many decision contexts. It supports functional expertise rather than replacing it.

Question qualification

HUBL is most useful when the decision deserves investigation.

HUBL is especially relevant when:

  • the stakes are meaningful;
  • the question has several plausible answers;
  • important information is incomplete;
  • assumptions could change the conclusion;
  • evidence comes from several sources;
  • uncertainty matters;
  • the decision needs to be explained or defended;
  • new information may change the direction of the investigation.

It is probably unnecessary for simple factual lookups, trivial calculations or obvious routine decisions.

One investigation approach

The question changes. The investigation principles do not.

Whatever the subject, HUBL still needs to understand:

  • what is being decided;
  • what matters;
  • what is known;
  • what remains uncertain;
  • what evidence matters;
  • what could materially change the outcome.
See how HUBL works

Early access

What decision are you trying to make?

HUBL is currently in development. Register your interest to hear when early access becomes available.